Experience

Software Engineering Intern

ZipThought

First time working inside a production codebase written by other people, on the authentication and permissions side of a live product.

• 46+ endpoints

  Designed and implemented over 46 REST API endpoints across accounts, classes, prompts and responses.

• 280+ checks, 48 files

  Built over 280 automated checks across 48 test files, significantly improving backend reliability and regression safety.

• Built authentication flows, user and account management, and role based access control.

• Resolved defects through structured diagnosis: reproduction, isolation of cause, fix, verification before release.

• Introduced stand ups, retrospectives and fortnightly planning to a team operating without a fixed delivery cadence.

• Shipped through GitHub pull requests and peer review, with endpoint documentation produced for ongoing team support.

• TypeScript
• Node.js
• REST
• automated testing
• Git
• GitHub
• Agile

Freelance Software Developer

Self employed

Builds and runs systems for small business owners. Sole point of contact from first brief through launch and ongoing support.

• Built and deployed a production online store and a production AI phone assistant for the same client, and maintains both.

• Owns hosting, domains, DNS records and HTTPS certificates for what was delivered.

• Hardened deployments with Content Security Policy headers, Dependabot, gitleaks secret scanning and Semgrep static analysis.

• Wrote client facing proposals and non technical operating guides covering options, running costs and day to day use.

• Scope grew from website delivery into advising the owner on how to run the business online.

Peer Mentor

RMIT University

Self nominated volunteer mentor. Helped students one to one and in small groups with coursework, development environment setup and project work.

• Diagnosed and fixed installation and setup problems on Windows and macOS: IDEs, compilers, SDKs, database clients and version control.

• Worked through failed installations, environment and PATH misconfiguration, permission and dependency conflicts, and login and access problems.

• Explained technical steps in plain language to students with very different levels of technical confidence.

Team Member

Coles Group

Customer facing retail role held concurrently with final year study and subsequent freelance work.

• Served a high volume of customers each shift in a fast paced store.

• Helped customers with self service checkouts and handled routine faults on scanners and payment terminals, escalating when a technician was needed.

• Prioritised competing tasks during peak trading while holding service standards.

• Handled difficult customer situations calmly and followed them through to resolution.